WARNING!
This was written as a HUMOR piece. I assume no liability for any loss or damages if you're foolish enough to actually send it to
a customer. If you lose all your business and starve to death, I don't want to hear about it. I hereby place this page in the public
domain and you are free to copy any or all of it for whatever purpose you desire.
Dear Valued Customer,
We are responding to your RFQ for p/n ___________________, received on ___/___/___.
Please note the following issues with your print. Some of these may simply be money wasters, others are show stoppers:
- Missing dimensions- If you don’t know, we can’t guess.
- Conflicting dimensions or tolerances- Please choose wisely.
- Confusing geometry- We see the lines but have no idea what the part is supposed to look like. Please add appropriate hidden lines,
views and other clues as to what you want.
- Fuzzy figures- Please provide electronic copies with sufficient resolution that all numbers and details are clear.
- Tolerances too tight for proposed fabrication methods- If you don’t want to pay for grinding, lapping and honing, move the decimal
over by one or more places. That would be to the right, in case you were wondering.
- Tolerances too tight for any known fabrication method- Please allow your draftsperson/designer to see actual machine shop equipment
and methods periodically.
- Tolerances inappropriate for the material being used- Teflon flows and Nylon absorbs water. The parts will be right when they come
off the machine, but we can’t predict what size they might be when you receive them. Actually we can predict; we predict they’ll be out
of tolerance.
- Part too large for available equipment- Yes; we know it fit on your computer screen when you drew it, but so would the Queen Mary.
Even if you can steam the boat up our driveway, that doesn’t mean we have a machine big enough to work on it.
- Part too small for available equipment- Yes; it looked easy when you drew it at 1000X scale. So do the parts in a ladies
wristwatch. We are not watchmakers but can recommend both watchmakers and other shops that specialize in this sort of work. In
either case they will lighten your wallet by remarkably disproportionate amounts as your parts shrink.
- Length to diameter ratio impractical for the features desired- You may want to talk to someone with a Swiss screw machine or
who can do center-less plunge grinding. Neither is an economical small quantity process.
- Features in inaccessible areas- If we can’t get to it, we can’t machine it.
- Sharp internal corners- There is no such thing as a perfectly sharp tool and thus, no perfectly sharp internal corners. You can
however, be sharp enough to tell us what radius is acceptable, or if we need to machine an undercut.
- Extreme surface finish requirements in areas where lapping and polishing processes can’t be applied.
- Extremely thin or negative wall thicknesses- We charge the same amount for machining even if your part is gone when we’re done.
We’ll probably also check this box if you have counter-bores that just start to break out or threads that deform or break into adjacent
walls, making those nice parallel lines or slots.
- Non-standard drilled holes- Please note the sizes of #1-60, A-Z and fractional size drill bits and use those sizes on your
prints. Seriously, this one annoys the hell out of us.
- Tiny/deep drilled holes and tapped holes- Check the size and L/D ratio of your holes. We don't like to remove broken drills and
taps from parts and if the yield goes down you won't like to pay for it.
- Tolerances too tight on thread depths/lengths- Allow two thread pitches of relief next to shoulders and don't over specify tapped
thread depths. Go through or drill deep enough to allow some room for chips and so the use of spiral flutes and bottoming taps can
be avoided. Or not. It's
your our money!
- Metric warning- In theory the ease and cost of a metric part should be identical to an imperial part. Because we’ve spent decades
accumulating expensive inch-based tooling, the reality is somewhat different. We usually end up buying special metric sizes and the
price of the parts will reflect this.
- Odd thread warning- Machinery’s Handbook lists many hundreds of standard threads but no, you decided you simply had to invent a
new one. OK, you're not the first and won't be the last. We can cut almost any thread, but expect higher prices if we have to buy
special taps, inserts or gages.
- Customer supplied stock too small- There isn't enough material to clean up the surfaces and remain within tolerances. We tried
squeezing the stock in the long dimension, hoping the middle would get bigger, but it didn't work. Please supply the next larger
stock size.
- Customer supplied stock too large- The chips are piling up a lot faster than the parts. We're going to make a lot of money at
the scrap yard. Not only did you pay too much for the stock, rest assured you'll pay more for your parts due to the longer
cycle time.
- Customer supplied stock is rubbish- You get what you pay for and inexpensive, often imported, aluminum and other metals frequently
don't meet machinability standards. We're sure it's metal of some sort, but have little interest in trying to machine it. Please
stick with name brands of known composition.
- Material is unobtainable- Just because you found it listed in some table on the Internet doesn’t mean you can buy less than
a railroad car full, or that the mill will be making it anytime in this decade.
- Special heat treatment or cold working is unobtainable- No, it isn’t really unobtainable, but the delivery time is two orders
of magnitude beyond your expectation for the finished parts, as is the cost.
One of the following actions will apply:
- A quotation has been supplied as we believe the above issues will be easily resolved with little impact on the price.
- We are responding with a NO-BID because we simply aren’t set up to efficiently do this type of part or the quantities requested.
- No quotation will be supplied but we do invite you to resubmit the RFQ with the above items addressed and we’ll be happy to reload
our guns and take another shot at it.
We’ve tried to respond with some typical snarky machinist humor to get your attention and keep your day interesting. If we’ve gone
so far as to check any of the boxes below it suggests you may want to examine your business relationships and maybe adjust your
expectations as to what a machine shop requires to make a part and what we can and can’t supply, while still making enough profit
to remain in business.
- An astonishingly high quotation has been supplied as we believe the above issues will be resolved only with much confusion, many
wasted hours and bad feelings had by all parties. Extra margin has also been included to cover the inevitable rework and replacement
parts we expect you to demand, resulting from unclear drawings and limited access to the people who can actually answer our questions
and approve changes.
- We are responding with a NO-BID because we do not believe the above issues can be successfully resolved prior to hell freezing
over.
- We are responding with a NO-BID because the desired delivery time occurs either in the past, a few hours from now, or suggests
that you have no clue about material lead times and what it takes to make the part.
- We are responding with a NO-BID because you have consistently wasted our time quoting parts that you obviously have no intention
of ordering.
- We are responding with a NO-BID because you haven’t paid for your previous orders and don’t appear to have any intention of doing
so.
- We are responding with a NO-BID because we have made this part before, or a very similar one, and our entire workforce has
threatened to quit if we ever have to make it again.
- We are responding with the name of one of our most respected competitors, with our highest recommendations, in hopes that they
will get suckered into this money losing disaster, while we work on parts that will at least allow us to break even.
Thank you,
Your friendly local machine shop